Purchase Orders

Kiln Frog, LLC. accepts purchase orders from schools, colleges, universities or corporations that have approved credit arrangements or accepted Dun & Bradstreet ratings. If your PO is accepted with credit terms an invoice will be issued by the seller after the goods or services are delivered.

A PO must have the following key information:

• The specific products being ordered.
• The quantity of each item.
• The agreed-upon price per unit.
• Payment terms (when and how the buyer will pay).
• Details like delivery schedules or specific requirements.

It's important to pay extra attention to product specifications as returns or cancellations resulting from incorrect information may be subject to additional freight charges and potential restocking fees of 25-50% dependent on the manufacturers guidelines.

Your PO may be accepted with or without payment terms based on several factors including but not limited to; credit worthiness, repeat customer status, size or the order, etc.

When your Purchase Order is "accepted" it means that Kiln Frog, LLC. acknowledges and confirms its acceptance of the terms (price, quantity, payment terms, etc.) thus creating a contract between the two parties. After the purchase order has been accepted, Kiln Frog, LLC. will send an invoice so it can be paid according to its payment terms (e.g. net 30). 

Business, institutional, and industrial buyers can submit our QUOTE SPECIFICATION WORKSHEET to begin the PO process. Or, you can email your purchase order directly to our sales team at customerservice@kilnfrog.com

STATED TERMS FOR ALL PURCHASE ORDERS:

A. Any change to this Proposal or Scope of Work, as dated, will be reflected in a Revision.

B. Paid in full at the time of order or Credit terms as determined by agreement. All Purchase orders over $9500, or custom builds require a 50% deposit to the manufacturer. Terms of purchase for custom fabrication furnaces: 50% down with Purchase Order, 50% due before shipment. Other terms are negotiable.

C. Orders canceled that contain the following features have a 50% cancellation fee: Operating voltages other than 120V and 240V (this means 208V, 100V, 200V, 220V, etc.) Multi-phase, non-single-phase designs (this means 2-phase, 3-phase, 380V, 400V, 415V, etc.) Special/Custom features including Temperature Enhanced Models.

D. Delivery is a basic service that DOES NOT include inside delivery, kiln setup, placement, uncrating the kiln, or disposal of crating and packaging materials.

E. For Non-Profit Institutions: This quote does not include sales tax. A Sales Tax Exemption form must accompany the order, or all applicable taxes will be charged as required.

F. For International Orders/Pulled from the Manufacturer's Dock – Payment in full is required at the time of order via ACH/Bank Transfer, Credit Card, Corporate Check, or Money Order. All kilns are packed for truck shipment in carrier-approved crates. The terms of sale are F.O.B. (freight on board) shipping point, meaning that the title to these goods passes to you when your carrier receives the goods at the plant. All responsibility for those goods then passes to your carrier and is no longer the responsibility of Kiln Frog, LLC. the manufacturer. when the items leave the factory with your carrier. Please instruct your carrier to inspect all items before leaving the warehouse.

Here is a small sample of the Corporations and Universities we have worked with over the past 18 years!