Best Price Promise
Everyone wants the best price! That is why we have KilnFrog's Best Price Promise. It's our commitment to offer the lowest price possible! Of course, we hope that it's our current price, but if it's not, just call, email, chat or text and we'll get on it!
Guidelines for our Best Price Promise:
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The Best Price Promise is only valid before your purchase and then within 48 hours after purchase. You do not have to make the purchase before your request. Once your kiln has shipped, we can no longer offer this service.
- In order to make a true comparison, the pricing must include all shipping and delivery fees. If the pricing does not include shipping, get a quote. If our price is still not less, just let us know, and we will be happy to work with you. We verify all information provided.
- Most kilns are built to order. A kiln does not have to be in stock to be eligible for the Best Price Promise. The Best Price Promise cannot be honored on READY-to-SHIP models.
- We only price match current published prices that refer to accurate (current price lists) MSRP pricing models, not verbal offers from other vendors. The website or competitor must be a factory-authorized retailer or distributor. Auction websites, liquidators, scratch and dent models, and special promotions are not eligible for this program.
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Finally, KilnFrog reserves the right to decline a price match and may refer a customer to purchase from an alternate source if there are suspected pricing or publishing inaccuracies, or for any other reason that may arise.
