What I Like About You

A BIG thank you to all of our family, friends, students, customers, vendors, and followers... we appreciate your support and love!

  • The staff at Kiln Frog is incredibly knowledgeable and helpful. I have bought other kilns from them, and they are great at helping you choose the right kiln for your needs. They are also very eager to help when you need some troubleshooting. I love the fact that they offer free shipping - Nancy S.
  • Kiln Frog not only has the best prices but provides superior customer service! In the beginning, I wondered if they were too good to be true since they had lower prices with free shipping - believe me, they are great! - Chris R.
  •  I'm so pleased with my choice - just love this kiln. A++++ to you and your team!  I will also leave a review on your website. Thank you, Gail and Kiln Frog! - Linda B.
  • I really appreciate all you do! Thanks for doing... Keep on, keeping on! - David K.
  • Great service and great prices! After shopping around a bit, not only did Kiln Frog have one of the lowest base prices for my kiln, but they saved me roughly $500 on shipping costs! If I were to use paragon's MSRP as a reference, I saved over $800! Overall, a very pleasant business transaction. Would do it all again, but hopefully, my kiln lasts a long a time so I don't have to until I get a bigger one...Thanks, Kiln Frog, and Gail! - John Smith
  • About 8 weeks ago I needed to buy a new kiln, we all know what that's like... hours on the internet trying to get the best price. Then, I came to Kiln Frog. The best prices around, and free shipping. Now your thinking to your self she must work for them, no really just a really satisfied consumer, Gail the owner was super helpful thru the whole experience. I had a problem over the weekend, she answered the phone, and helped correct my problem. Just an overall great company to work with, and that is hard to find nowadays. - Sue B.
  •  Thanks for being there for me. Can't wait to get my kiln. - Frank C.
  • Thank you! Your time and advice are worth the extra money Gail!  - Beth DB.

  • You rock! Prices are great and the lack of a shipping charge is making my day. - Cynde P.

  •  We appreciate your great customer service and are looking forward to getting this kiln up and running. - Buck and Karen C.
  • Thank you for taking the time to help me pick the right kiln for my needs. The information you gave me was very helpful in making my choice. I didn't get anywhere near the customer service from anyone else. - Denise S.

  • Thank you so much for your tips/advice and excellent service. - Barb B.

  • I got it today. It's beautiful!!!! Thanks for your help with everything! I hope to take a workshop later this year and meet the Two of you! - De S.

  • It worked, it worked, it worked! Thank you so much my beads are not cracking anymore! You don't know how much this meant to me. I truly appreciate you! - Wanda J.
  • Thank you so much. I am going to recommend you and Jen-ken to everyone. You all are fantastic! - Sue B.
  • Thank you so much for your quick responses. I really do appreciate you and your kindness.  I will refer all my friends to you when and if they ever decided to get a kiln. - Angie B.
  • By the way, kudos on your site! I love the easy navigation and being able to view kilns based on different criteria. Rock on! Many thanks for your help! - Diane D. 
  • Your prices are incredible. I can't wait to place my order! - Andrew W.
  • What a fantastic idea! - Kimberly T.
  • What a great idea, I wish it was out there 5 years ago. Well done. - Mike F.
  • Thank you! You guys seem to be such a great company to order from, both in pricing and customer service - I will definitely recommend you to my glass and ceramic friends. - Holly W.
  • Your website is SO EASY to navigate and informative! It has been a pleasure to do my research here. I had not really even given any thought about the limitations of shelf size to kiln size before, and that one piece of info has really helped me narrow down my decision. I've been VERY pleased with the responsiveness to my email inquiries. Gail is wonderful. Thank you. - Cynthia B.
  • I purchased my mother's ceramic kiln from them and the service was outstanding... both for getting the right kiln order and including 'help' calls when trying to get things converted. - Trisha S.
  • I just wanted to say thank you. I love love love my new kiln!  I was so thrilled to get the message that it would actually arrive sooner than expected. That was a fabulous little perk! And by the way... express mode is sooooo awesome! My glass pieces turn out perfectly and it's just so easy. There are so many kilns to choose from but I can't imagine any of them are better than the StudioPro 14 RM. The handles swivel and don't get hot... the double entry is invaluable... and the ease of use is outstanding. I just thought you should know how thrilled I am and how thankful I am that I bought it from you because everything went so smoothly and so quickly. - CC P.
  • I wanted to thank everyone involved, who took the time and care to ensure I got a new kiln and I am thankful that I can now work. I appreciate the fact that your business was prompt and professional during this entire experience. I will use your services again when I need more equipment for my glass shop. - Scot H.
  • I haven't found anyone as helpful as Gail at Kilnfrog, nor anyone who could beat the prices ... I get wholesale, and she still manages to offer kilns cheaper than I can buy them at wholesale! - Warren Norgaard
  • I bought my Jen-Ken from KilnFrog and Gail was great to work with... I highly recommend her & the amazing folks at Jen-Ken Kilns. - Abby Polonsky
  • I got my kiln from kiln frog and they were great. They called to make sure I was going for the upgrade on the controller and to let me know what was going on. Emailed me a receipt etc. I would recommend them to everyone. - Jo Kappel
  • I've ordered a large kiln and several big tools from them. They have been terrific every single time! - Debbie E.
  • Kiln Frog is the absolute *best* place to buy a kiln. Just bought my 2nd one from them. Great prices, no hassle, free delivery. What more could you ask? I highly recommend them! - Beverly Skinner
  • Thank you so much for a very smooth kiln buying process.  I am in love with this kiln, the 3rd I've purchased through you, and look forward to the next. - Beverly Skinner
  • Gail Stouffer guided me from start to finish in purchasing the right kiln for me. She was very patient and answered all of my questions along the way. I got my new Evenheat Studio Pro 41 last week. Test fires complete! Ready to get into production mode. THANKS, Gail! - JoAnn Hildebrandt Laskin
  • Great people, friendly and will work with you. Best price I could find on the Jen-Ken Bonnie Glo.- Patty Kuzbida
  • Your newsletters are awesome. I really appreciate the time you take to go beyond the sale and educate and support us.  - Dori Settles

  • I just placed the order. Thanks for the wonderful customer service. The new voltage option was a welcome, and unexpected, bonus! Looking forward to doing more business with you in the future. - Richard B. 

  • Thank you for all your advice and help. I would definitely do business with you again in the future. - Karen W.
  • Thank you very much, Gail! You have had the best attitude and have been the most helpful customer service representative I have dealt with in a long time. - Eric W.
  • Thank you so much for all the valuable information and helping me to decide what to buy.  Great Customer Service! I appreciate that so much. - Angie T.
  • I love my new Profusion 16 kiln! Once I finally got it set up, it was very easy to immediately start creating. Thank you again for your advice and assistance. - Shay B.
  • Thank you, Gail, for your help. You made this easy! - Jennifer W.
  • Quick turn-around on a Sunday morning - you ladies are amazing! - Kate V.
  • Wow, thank you so much! My kiln frog experience was great and I will definitely be buying again when I upgrade! - Camila L.
  •  Kiln Frog has been great to deal with and I always recommend you folks - we're on our 4th kiln from you. Left a 5 star Google review and a personal high 5 to you and Stacey by name. BAAM!! - Ed C.
  • Thanks again for ALL your help. You have made a loyal customer for life. - Karen F.
  • My kiln just arrived today, you guys did a phenomenal job!!  Thank you so much for all your hard work, I can't wait to use it! - Brian G.

  •  I already LOVE the Rampmaster! Thanks again for your great customer service! - Judy J.

  • Thank you for all your help and emails. Gail, you are why I ordered from Kiln Frog again.  You were so helpful when I purchased my kiln! - Angie T.

  •  I am really looking forward to using my new kiln. Thanks for all of the tips and help you have shared with me! - Kathleen K.

  • Thank you so much for your super fast response! I am so excited to get my kiln and so glad I decided to order through ya'll, customer service has been above and beyond since the first day! - Kaleigh C.
  • My little Paragon kiln was delivered today, and what a thing of beauty it is, inside and out! I can't wait to get started using it! Thank you so much also for the suggestion to add a bead punty door. I would not have thought of it otherwise, and I know the small additional cost will be well worth it. 
    Thank you so much for your help! - Ron D.